Privacy

Privacy Policy

Customer-facing privacy foundation for DAZZLES web and mobile services.

Information we collect

DAZZLES may collect account details, contact information, service bookings, locations needed for service delivery, payment status, support messages, and app or web usage information.

How we use information

Information is used to create and manage accounts, process bookings, assign providers, support payments, provide order tracking, improve service quality, and respond to support requests.

Location information

Customer location details are used to show service addresses, support provider assignment, display map information, and help complete orders accurately.

Payments and records

Payment information is used to show order totals, payment status, receipts or history, and settlement-related records where applicable. Do not share your private M-Pesa PIN with anyone.

Support and retention

Order, chat, payment, and support records may be retained as needed for operational support, dispute handling, safety, legal, and accounting purposes.

For privacy questions, contact support@dazzles.co.ke.